Shipping and Return

• Shipping costs are not included in the price
• Shipping cost are:
  • US: $10
  • Europe: $20
• We offer free shipping on orders over $200 for the US.
• Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
• We take 3 - 4 business days (Monday to Friday) to process your order and ship.
• After shipment you will receive your order in:
  • US: 5 - 9 business days
  • Latin America: 5 - 7 business days
  • Europe: 7 - 12 business days
  • Asia/Oceania: 7 - 12 business days
• Saturday, Sunday, and holidays are not considered business days for orders processing.
• You will receive an email with tracking information once your order has shipped.
• You are responsible for paying all additional charges, when asked by your local authorities.
• LydaBaby will not be responsible for:
  • Delays caused by destination customs clearance processes.
  • Any force majeure incident beyond our control
  • Lost packages during international transit.
  • Currency exchange rates any bank may have. 

RETURNS

Please note that sale products are final sale and cannot be returned or exchanged.

If for any reason you are not completely satisfied with your purchase please do not hesitate to return. Please contact us immediately to adm@lydababy.com and we will help you through the process.

• If this is the case, your returned items must be: unwashed and unworn, in a like-new condition and have the original barcode tag.
• We offer a free return shipping label within 10 days of receiving your order.
• If the return takes place after 10 days, you have to asume the shipping cost to return the products. 

• We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange. To be eligible for a return, the item must be in the same condition that you received it, unworn, unused, with tags, and in its original packaging.